Políticas da loja
**Store Policies**
Welcome to our store! Please review our policies below to ensure a smooth experience. Should you have questions, feel free to reach out.
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**Production and Delivery Timeframes**
We strive to process orders efficiently, typically completing production within 3-7 business days. Delivery times vary depending on location and chosen shipping method (see "Shipping Types and Timeframes" for details). Estimated delivery times are provided at checkout.
**Customization Policy**
For products that allow personalization, please ensure all customization details are entered correctly. Custom orders may require additional processing time, which we?ll communicate upon order confirmation. Personalized items are non-refundable except in cases of defect.
**Reservations and Cancellations**
Orders can be reserved in your cart for up to 48 hours. After this time, availability is not guaranteed. Cancellations must be requested within 24 hours of purchase to qualify for a refund.
**Exchanges and Returns**
We accept returns within 30 days of delivery, provided items are unused and in original packaging. To initiate an exchange or return, contact us for a return authorization. Custom or personalized items are non-returnable. Defective items will be replaced or refunded upon return inspection.
**Order Completion (Payment) Timeframe**
Orders must be completed (paid in full) within 48 hours of creation. Orders with pending payments beyond this timeframe may be canceled. We will notify you via email regarding any changes to your order status.
**Response and Order Update Timeframes**
Our customer service team aims to respond to inquiries within 24 hours during business days. Order status updates are provided by email, including confirmation of payment, production, and shipping stages.
**Shipping Types and Timeframes**
We offer various shipping options, including standard, express, and international. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected method.
**Payment Methods**
We accept a range of secure payment methods, including major credit cards, PayPal, and online bank transfers. All transactions are processed in compliance with the highest security standards.
**Additional Gift-Wrap Fee**
Gift wrapping is available for an additional fee, which can be added at checkout. This option includes decorative wrapping and a custom message for your recipient.
**Warranty and Other Information**
All products come with a standard 30-day warranty covering manufacturing defects. For any warranty claims, please contact our support team with your order details. We?re happy to provide further clarification on our policies as needed.
Thank you for choosing our store! We are committed to providing quality products and excellent service.
Políticas de Reembolso, Troca e Devolução
Leonardo Barros
SobrePolíticas da loja
**Store Policies** Welcome to our store! Please review our policies below to ensure a smooth experience. Should you have questions, feel free to reach out. --- **Production and Delivery Timeframes** We strive to process orders efficiently, typically completing production within 3-7 business days. Delivery times vary depending on location and chosen shipping method (see "Shipping Types and Timeframes" for details). Estimated delivery times are provided at checkout. **Customization Policy** For products that allow personalization, please ensure all customization details are entered correctly. Custom orders may require additional processing time, which we?ll communicate upon order confirmation. Personalized items are non-refundable except in cases of defect. **Reservations and Cancellations** Orders can be reserved in your cart for up to 48 hours. After this time, availability is not guaranteed. Cancellations must be requested within 24 hours of purchase to qualify for a refund. **Exchanges and Returns** We accept returns within 30 days of delivery, provided items are unused and in original packaging. To initiate an exchange or return, contact us for a return authorization. Custom or personalized items are non-returnable. Defective items will be replaced or refunded upon return inspection. **Order Completion (Payment) Timeframe** Orders must be completed (paid in full) within 48 hours of creation. Orders with pending payments beyond this timeframe may be canceled. We will notify you via email regarding any changes to your order status. **Response and Order Update Timeframes** Our customer service team aims to respond to inquiries within 24 hours during business days. Order status updates are provided by email, including confirmation of payment, production, and shipping stages. **Shipping Types and Timeframes** We offer various shipping options, including standard, express, and international. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected method. **Payment Methods** We accept a range of secure payment methods, including major credit cards, PayPal, and online bank transfers. All transactions are processed in compliance with the highest security standards. **Additional Gift-Wrap Fee** Gift wrapping is available for an additional fee, which can be added at checkout. This option includes decorative wrapping and a custom message for your recipient. **Warranty and Other Information** All products come with a standard 30-day warranty covering manufacturing defects. For any warranty claims, please contact our support team with your order details. We?re happy to provide further clarification on our policies as needed. Thank you for choosing our store! We are committed to providing quality products and excellent service.
Políticas de Reembolso, Troca e Devolução